International Service Assistance and Support

If any of the products fail to function or if any of service assistance you believe necessary, or spare parts required, please contact your nearest Sino-Hero distributor or Sino-Hero international Service Center.

Before contacting Sino-Hero, it is recommended to check all accessories to ensure that they are not the possible cause of the trouble.

Contact Information:

Monday to Friday     09:00-18:00(Beijing Mean Time)

Tel: +86 (755) 2640 8541/2640 4878
Fax: +86 (755) 2642 0566
E-mail: service@sinoheromed.com

When calling, please have the following information handy:

1. Product name, Model Number and complete descriptions of the trouble
2. The Serial Number (S/N) of your products
3. The complete name, address and phone number of your facility
4. For parts order, the required spare or replacement part number(s)